FAQ

We offer free standard shipping worldwide. Estimated delivery times vary by region: European Union (8-12 business days), United Kingdom (7-10 business days), United States (10-15 business days), Canada (10-14 business days), Australia & New Zealand (12-18 business days), Asia-Pacific (5-10 business days), and Rest of World (12-20 business days).

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return unworn products with their tags for a full refund. Items must be in their original condition.

Yes! We ship worldwide, including all EU member states, United Kingdom, United States, Canada, Australia, New Zealand, Japan, Singapore, and many other countries. Free standard shipping is available on all orders with no minimum purchase required. Shipping availability will be confirmed at checkout.

We're sorry to hear that! Please contact our customer service within 7 days of receiving your order with photos of the damage. We will immediately arrange a replacement or full refund.

Orders can be modified or canceled within 2 hours of placement. After that, the order enters our fulfillment process. Please contact us immediately if you need to make changes.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our carrier's website.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

We recommend ordering your usual size. Our clothing has a loose and comfortable Japanese fit. Check our size guide on each product page for detailed measurements.

We use premium fabrics selected for their softness, breathability, and durability. Each garment is designed to provide optimal daily comfort.

Yes! Our clothing is fully machine washable and designed to last. Wash in cold water with similar colors and air dry or tumble dry on low heat to preserve fabric quality.

Our clothing is pre-washed and treated to minimize shrinkage. By following our care instructions (cold wash, low heat drying), your clothes will maintain their original size and shape.

Our clothing is made from premium fabrics like cotton, linen, corduroy, and quality denim. All materials are selected for their softness, breathability, and durability.

With proper care, our clothing is designed to last several years. The quality of materials and craftsmanship ensures exceptional longevity even after many washes.

We recommend starting with one item to test the quality and fit. Take advantage of our regular promotions to discover different styles at reduced prices.

Yes, our dyes are high quality and perfectly resist repeated washing. To preserve color vibrancy, we recommend washing in cold water and avoiding prolonged sun exposure when drying.

Machine wash in cold water with similar colors. Avoid bleach to preserve colors. Air dry or tumble dry on low heat to maintain fabric shape and quality.

Fabric softener is optional but may slightly reduce fabric lifespan. Avoid bleach which can discolor clothing. Use standard detergent for best results.